Coffee Beans Details
x50-50 Blend
Roast Level: Medium Roast
Origin: 50% Brazil • 50% Ethiopia (Natural Process)
Tasting Notes: Chocolate • Nutty • Creamy • Berries
A smooth and balanced medium roast that brings together the depth of Brazilian beans with the fruity vibrance of Ethiopian naturals. Expect a comforting cup with rich chocolate notes, nutty undertones, a creamy mouthfeel, and a bright hint of berries.
Brew Guide
Espresso
Creamy and full-bodied with a chocolatey base and bright berry finish. Excellent for both black shots and milk drinks.
Pour Over / Filter
Clean, balanced, and smooth. Chocolate and nuts lead the profile, with subtle fruit notes unfolding as it cools.
French Press / Immersion
Heavier body and comforting depth. Rich chocolate and nutty warmth, perfect for slow mornings.
Iced Coffee / Cold Brew
Refreshingly smooth with low acidity. Expect creamy sweetness, mellow fruit, and a rich, chocolatey body.
Shipping & Return
xReturns & Refund Policy
All sales are final. We do not accept returns, exchanges, or refunds once an order has been confirmed and processed, except in the limited circumstances described below.
Exceptions
- Out of stock: If an item you ordered becomes unavailable and we cannot fulfill your order, we will contact you to offer an alternative, store credit, or a refund.
- Mutual agreement: A refund may be issued only if both you and Sense Coffee come to a mutual agreement to refund the purchase.
Damaged or Incorrect Items
If you receive an item that is defective, damaged in transit, or not what you ordered, please contact us within 3 days of delivery with your order number and clear photos of the item and packaging. We will review your case and, if approved, arrange a replacement or refund according to the agreed resolution.
Refund Processing
When a refund is approved, we will process it to your original payment method. Please allow 7–10 business days for the refund to appear in your account after confirmation. Processing time may vary depending on your bank or payment provider.
How to Request
To request a review for an exception, please contact our support team with your order number and any relevant details. We will respond promptly to discuss the next steps.
Shipping
We currently ship to addresses within Malaysia only. International shipping is not available at this time.
Shipping rates and delivery estimates will be calculated at checkout based on your location and order weight. Orders are typically processed within 1–3 business days after payment confirmation.
Please note that delivery times may vary depending on your location, courier performance, and external factors beyond our control (such as weather or public holidays).
If you have any questions about this policy or need assistance, please contact us at hello@sensecoffee.co and include your order number for faster support.
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